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Your Go-To Source For Reliable Plumbing, Heating, & Cooling!
  • This was an amazing level of service. In particular, we want to recognize Luke and Beto for their professional performance.

    My wife Annette and I would like to thank you for the excellent support that we received this last week. In only 3 days, you located a replacement air conditioning unit for our inoperative one, retrieved it from its location in Colorado, arranged for crane service and installed it in less than a half day. This was an amazing level of service. In particular, we want to recognize Luke and Beto for their professional performance. They showed up ready to work and completed the installation and testing in less than 3 hours. They even re-installed and sealed the wire mesh that keeps the little critters out of the unit. Well done to them both.

    - Siegfried S.

    Los Alamos, NM
  • He stayed longer than he probably needed, he was kind, informative, patient and just all around great.
    I want to tell you how awesome Scott was yesterday for Shirley C. He was great! He stayed longer than he probably needed, he was kind, informative, patient and just all around great. After seeing his work, we will be customers, if needed. You have a great asset in Scott. Just wanted to let you know how we three felt. 😁

    - Lois A.

  • My wife and I can't say enough how impressed we were with everyone from Paul's that we met.
    I just wanted to say, "Thank You" for all the hard work your crew did yesterday while replacing my boiler/hot water heater. Beginning with our initial visit on Friday to completion of work on Monday, everything was smooth and professional. My wife and I can't say enough how impressed we were with everyone from Paul's that we met.

    - Rob W.

    Sante Fe, NM
  • I appreciated his help more than I can say.
    I had a clogged drain today. I called and was promptly called back. Ray came to my home and worked and worked and cleared it. Ray is kind, respectful, pleasant and basically just wonderful. I appreciated his help more than I can say. He is a true professional. I will never use another plumbing company again. Phenomenal service, reasonable price, and I feel I can recommend Paul's Plumbing without hesitation. Thank you all so very much.

    - Erin C.

    Santa Fe, NM
  • You're a treasure.
    Paul -- thanks for your excellent service yesterday in getting our plumbing emergency taken care of. You're a treasure.

    - Chris J.

  • You were pleasant and professional and great to work with.
    Just to let you know. The crew was here yesterday and completed the installation of the furnace. They did a great job and cleaned up as well. I want to thank you for your help in getting this job completed. You were pleasant and professional and great to work with. I hope you and yours will be safe during these times.

    - Charles G.

  • Good service!
    Good service! Dominic is an efficient and friendly worker and answered all my questions with details.

    - Jaime C.

    Thousand Oaks, CA
  • Thank You
    Luke was here and he did a great job he was really patient with me and explained everything so I just wanted to say thank you to him.

    - Jenny J.

  • Thanks a lot Paul, I appreciate you!
    You guys just left here and I just want to let you know that you did a great job, really good young man and a very good worker who is very efficient and very polite and I just wanted to thank you. Thanks a lot Paul, I appreciate you!

    - Joseph M.

  • Prompt and professional
    I called Paul's for a dripping leak on one of my rentals. I was out of town, and Paul's came promptly. They carefully diagnosed and solved the problem without jumping in and cutting the ceiling/floor. They communicated with me before and after the service call - very responsive.

    - Landlady

    Los Alamos, NM
  • Customer Service Beyond Excellence, Outstanding!!!!!!!!
    And they did a bang up job as service technicians. Came exactly when they said they would, on time. Knowledgeable of what to do based upon what I wanted done, beyond excellent. Quick service, right parts, sociable, veterans, you can't ask for anything more. Will definitely use Paul's in the future and I highly recommend Paul's Plumbing to anyone looking for the right people, the right parts, the right attitude, and the right price!

    - Charles G.

    Santa Fe, NM
  • Good guys, great service.
    Paul’s Plumbing, just wanted to say Thank You for a prompt response to our request. The two technicians that came this morning were experienced, efficient and thorough. Good guys, great service. Will recommend and will call for future service when needed.

    - Marc C.

  • fantastic, excellent, service
    Your service representative was fantastic, excellent, service. He should be recognized for his service.

    - Mr. Levitt

  • As always the best work done right away.
    As always the best work done right away.

    - Happy Customer

  • Timely, professional service of both HVAC, furnace and Tankless water heater, at a reasonable price.
    Luke and Matt were great. Timely, professional service of both HVAC, furnace and Tankless water heater, at a reasonable price. Thanks very much.

    - Mike L.

    We have used other plumbing, heating and cooling companies in Santa Fe, NM - they have greatly disappointed us in performance and price. Thus we called Paul's from neighbor recommendations, their website data, IT IS ALL TRUE. HONEST FOLKS AS THE DAY IS LONG. To sum it up - our "Motto" = SEEK = S ervice Excellence with E exceptional K indness way above our expectations!!! They cleaned up 2 other dishonest contractors messed up at our home - their work is exceptional, their workers are professional, clean up after themselves, are innovative, bonded and insured, show up on TIME refreshing for a Santa Fe Business! Paul himself and Luke both are so professional, THEY KNOW THE BUSINESS "COLD" - "as the saying goes" - WE ARE PLEASED WITH THIS COMPANY - I am 79 years old retired professional and never ever hand out accolades like this unless a company or people in the company deserve every credit I give. WHEN YOU NEED A HONEST COMPANY TO DO YOUR WORK, WHO RESPOND 24/7 WHEN YOU NEED THEM - and do most EXCELLENT WORK at fair prices - CALL PAUL'S!

    - Dr. Stephen A.

  • Quality, Customer Service, Timeliness
    Right on time, got the job done and checked to make sure everything was operational.

    - Terry P.

  • Responsive, professional and honest
    I was experiencing issues with my radiant and hot water boiler. I did not want to troubleshoot the old unit, but replace it with a new more efficient one. I called multiple shops and none were able to respond the same day (not even providing a quote the same day!). After a brief conversation over the phone Paul gave me a straightforward quote, based on my description, and he was able to dispatch a crew in matter of half an hour. The crew came to my house and worked tirelessly all day and late into the night to install a new unit, rearranging all the necessary plumbing. I did not expect them to finish the job the same day, but they stayed until 9PM to finish everything so we could get our house warm again. Highly recommend and will rely on next time I have heating/plumbing issues.

    - Mike J.

    Los Alamos, NM
  • I'm Glad I Called Paul's Plumbing
    After my three-year-old heating/ac units failed, I found out that one of the prominent, large plumbing companies had failed to install the systems properly. Paul's came in and put in new equipment. They saw my predicament and quickly solved the problem. I'm so glad I selected their company and won't fail to recommend them to others. Thanks Paul, Luke, and Donald.

    - Frances

    Santa Fe, NM
  • The Service Technicians were very efficient and knowledgeable!
    The Service Technicians were very efficient and knowledgeable ... just as you assured me they would be. They did a great job and for that I am very grateful! Please extend my appreciation to Art and his helper (my apologies on not remembering his name). Lastly, please be sure to thank Paul for me.

    - Dan

  • Service couldn't be better with competitive prices, too!
    Paul arranged for a crew, already in the immediate area, to come right over when we had a problem with our radiant heating system. They resolved the problem within an hour by replacing a faulty zone valve that they had on board their service truck. Service couldn't be better with competitive prices, too. Thanks!

    - Happy Customer

  • Professional and quick service!
    Professional and quick service. Ask me again after the install!

    - Happy Customer

  • The guy who came over to do the work did an amazing job!
    The guy who came over to do the work did an amazing job! I want to thank you for your help!

    - Diane D.

  • He is a very bright, knowledgeable and articulate professional.
    Luke did a terrific job. He is a very bright, knowledgeable and articulate professional. I would very much like for Luke to review the work when it is completed on Monday afternoon.

    - Mike Lessler

  • You and your staff always show up on time and at the time promised.
    I have been a customer of Paul's Plumbing ever since we moved here to Pueblo del sol. I want to express my gratefulness for your kindness, promptness and efficiency, You and your staff always show up on time and at the time promised. Paul, you are a good and ethical person and are a fine teacher to your staff. I am especially fond of your son Lucas and also Christian. They installed my boiler the same day they diagnosed it and worked overtime to complete it. They cleaned up the garage and even parked my car back in the garage. They did a great job. You did the same with the replacement of the water heater. I am touched by your kindness regarding the cost and will be forever grateful that you are my plumber. You always practice your kindness to me, to your father and to your workers and family.

    - Leni Cahn

  • We appreciate the excellent work that Sergio and Art did at the end of their busy week.
    Thanks for the last Friday's afternoon install of two toilets. We appreciate the excellent work that Sergio and Art did at the end of their busy week.

    - Kevin Myers

  • He was efficient, knowledgeable and a pleasure.
    I just wanted you to know how grateful I am to Luke Martinez. He was efficient, very knowledgeable and a pleasure to be around. You have very good people working for you if they're all like Luke.

    - Jeffrey Hewitt

  • We are extremely pleased with the diligent and efficient work
    Please let Paul know we were extremely pleased with the diligent and efficient work Chris did for us, his professionalism, his clarity in explaining what was needed and why, and his positive attitude. I will recommend Paul's plumbing to others.

    - Kathleen Kelly

  • No hidden fees here at Paul’s Plumbing
    Hello, I was very happy today with the plumbing service I got from Paul’s Plumbing today, Sunday – weekend day! Professional, courteous, quick and clean. I called at 9:30 am, got a call back within about half hour and was told it’d be about two hours later that they’d come (it’s Sunday) – and it was about 1 and 1/2 hour later – they called while on their way to my house. They came, my kitchen sink was not draining, grease issue. They got down on their knees and did what they had to do. They took everything out from under the sink (didn’t let me do it) and put it all back and cleaned after themselves. 45 minutes later it was all done. And inexpensive, which is another great plus. (I have called earlier this week another plumber (won’t name him) and I was told it’d be $180 plus materials and it was a weekday!) So no hidden fees here at Paul’s Plumbing

    - J. McKenna

  • Quick Response Time
    Our system is working great. Its a lot quieter than the old one. Paul's team was great. They were fast! That was the quickest response time I had with any plumber in the past. Thanks.

    - M. Wheat

  • To the Rescue!
    Yes we had a very positive experience with Paul's Plumbing and Heating. One morning when we woke up to a huge explosion, jolted out of bed and ran around to see what had happened. We were shocked to find the boiler, water tank, and water softener were destroyed along with our garage door. After the gas company and fire department left we called Paul and he responded immediately. Everything was replaced and made the whole easier for us. We are pleased with the new units all is working well and it was a pleasure doing business with you. Thank you.

    - David & Carol B.

  • Professional, Reliable, Efficient, and Affordable!
    I have used Paul's plumbing & heating service a number of times and in all cases I have been satisfied with service. I can summarize Paul and staff as professional, reliable, efficient, and affordable. If need arises I would strongly recommend contacting Paul's Plumbing & Heating. Overall, I rate the service/company/result very high. Thanks

    - Nehad

  • Worked Hard and Efficiently
    We are writing to say that we appreciate the prompt service you gave us for our recent plumbing problems. Art and Sergio replaced our hot water heater, and then looked at the problem with our water flow and stayed very late to replace the pipes the same day. Our water flow is greatly improved all over the house! Art and Sergio worked hard and efficiently. Thanks a lot!

    - R. McKee

  • An asset to your business
    My husband and I were very pleased this morning with the installation of our toilet by your installer, Luke.He was prompt, very knowledgeable, and had a great sense of humor. He is an asset to your business.We appreciate your work and will recommend your service. Thank you

    - JR Strittmatter

  • You are a class act!
    You are a class act! Thank you Luke, Art....and all involved for a first rate job of installing a new furnace. You were quick to come, access the situation and get us up and running. We have recommended your services to many people and all were pleased. So, again, thank you.

    - R&A Siegel

  • Wonderful service
    Just wanted to let you know how pleased my husband and I were with the wonderful service from Luke and his partner. You are doing something right in your business and it is paying off. I will be recommending you to all my friends that need plumbing help. Will be calling again soon

    - S. Rosen

  • Solved our problem
    I want to thank and complement Art for the job he did Sunday night to get our water restored. What was thought to be a PRV failure turned out to be a water softener valve failure. He bypassed the problem valve and got us water again. We found Art to be extremely polite and competent in his job. Thank you for sending him and for his help to solve our problem. I have begun recommending your company to my neighbors

    - M. Hazlewood

  • Unmatched Professionalism
    Paul's professionalism and acumen as a plumber is unmatched. He gave a fair assessment, sound advice and delivered an exceptionally good product. What's more, he treated my family as if we were an extension of his own. You cannot pay for that level of confidence that comes with the knowledge your home is cared for by Paul

    - Dr. Khalsa

  • Peak Performance
    Please relay to Paul that we all greatly appreciate his managing to get the install done so quickly. It was very nice not to have to shower at the gym Friday morning. Your workers were also very courteous and professional. As far as I am concerned, you guys earned our business with your performance.

    - R.Michalczyk

  • I'd never bother calling another plumber
    There's really not enough great words for Paul's Plumbing! Just be ready when you call for service because they are there before you know it. Stands behind his work & words I'd never bother calling another plumber

    - D. Tate

  • Great job, Great price!
    We've hired Paul's Plumbing twice in the last 2 months for 2 different houses.Great job, great price both times! On time, professional , courteous customer service. Thank you

    - G. Barela

  • A work of Art
    Paul's Plumbing replaced my radiant heating system last year. The actual goal was to get a leak pan installed under both the old radiant heating boiler and my water heater (inexplicably, the builder never put a pan in!), but since all of that equipment had to be removed to get the pan installed and with the equipment already being over seven years old, doing the math it seemed wiser just to replace everything all at once. Glad I did. Paul's installers did such a good job that others have spontaneously remarked on the standout workmanship. Since it was Art and Adrian who did the work, I tell everyone it is a work of Art

    - R. Wall

  • Thoroughly satisfied with the whole experience
    The guys did the work in a timely and professional manner. They tested out the new boiler to make sure it was operating properly and pointed out to me several operational procedures and features of the new units, as well as answering a few of my questions. I was thoroughly satisfied with the whole experience, and would recommend Paul's Plumbing as a service company for all heating and plumbing needs.

    - W. Harrelson

  • Results!
    Plumber checked our water pressure - 120 psi! He replaced our main pressure regulator in about an hour and now our water pressure is a normal 50 psi. Toilet was leaking and they came that same day and replaced it with a more efficient toilet. Needed our swamp cooler serviced before turning it on this year and Paul's Plumbing came out that same day!

    - D. Conn

  • Professional and Skillful
    Paul's Plumbing & Heating responded to our plumbing problem the very same day I called. Plumber showed up, explained clearly what needed to be repaired and why. He did the work, replacing parts and labor, professionally and skillfully.

    - B. Salvin

  • Excellent craftsmanship
    I just wanted to say Diego completed my work list plus exhibited excellent craftsmanship and was efficient and thoughtful in foreseeing problems with my boiler setup. Hopefully he can come back to check out the boiler install

    - J. Hanttula

  • Prompt and expert service
    We were very pleased with prompt and expert service we received yesterday from Art and his assistant when replacing our tankless water heater and filter / descaler unit. Thank you so very much for the courtesy and attention your company has shown to us.

    - A. Greenall

  • Even followed up later!
    Paul was at my house within 30 minutes of calling. I appreciated how he explained what he was doing and how my unit worked. He gave me tips on problems to look for in the future and showed me how to change filters. Heater was up and running within half an hour. I also received text to check on heater and make sure it was working correctly later that day. I am very pleased with service and would definitely recommend

    - J. Apodoca

  • Very neat and Professional
    Paul's plumbing just finished installing a new furnace/water heater combination. I also had them install a descaler for our El Dorado water. The last high efficiency boiler didn't last even though I had a water softener because of the high mineral content. This system is 93% efficient and now the dishes look clean instead of filmy. Installer was competent and the install is very neat and professional.

    - Mr. Griffin

  • Fast, Friendly and Reliable Service!
    Thank you so much for the prompt service on a Saturday when we had almost 10 inches of snow the night before and my forced air gas heater suddenly stopped working.I called at about 9:00 am and the job was done and I was back in business before 11:00 am plus the price was extremely reasonable despite the the fact that it was a weekend and the weather was downright dangerous.Highly recommend Paul's Plumbing & Heating for fast, friendly and reliable service!

    - N. Dean

  • Fulfilled everything he promised
    I am happy to say that I am completely satisfied with the job. Paul responded immediately to my initial inquiry and explained clearly and thoroughly what my options were and what I could expect if he did the work. After I signed the contract, work proceeded quickly, exactly as promised, using high quality parts. Artemio and Gabriel did excellent work and answered all my questions clearly and patiently. Paul fulfilled everything he promised, and I am happy to recommend his company

    - E. Oppenheimer

  • Play-by-play Updates
    The guys were courteous and provided play-by-play updates on the progress as things went on. They insured no debris or snow/mud got tracked through the house as they worked in the crawlspace in/out with the replacement. They found corroded pipes under that same bathroom that need to be replaced and I'll be calling you again when I get back after my trip to get that problem resolved. They both cleaned up after themselves and made sure everything was back in order. Thanks for your help in dealing with older Santa Fe homes. Your tech provided his recommendations for replacing old cast iron plumbing from the 50's and he proved to be a good coach and mentor to his newer charge as he guided his helper in learning the ropes

    - Minerva

  • So happy with their work
    I took advantage of Paul's holiday special to get some work done on my furnace and water softener. The man who came out, was professional and knowledgeable -- he could answer questions about what he was doing so clearly that I felt confident that he knew what he was doing and I trusted him to be doing what was needed. He even suggested some better alternatives for some plumbing work that I requested. He worked efficiently and was always pleasant. I just called them today for a different problem. That's what reminded me that I was so happy with their work last time, thus, this testimonial

    - J. Hogden

  • Really Impressed
    I am watching our neighbor's house while she is in California, and the other day, a bitterly cold day and evening, I acted on the hunch that it was just the kind of day that might produce a furnace outage, so I checked her house . The house was cold--maybe forty-five degrees or so, and the furnace would not respond to the thermostat. I called Paul at 9:15 in the evening, and even though he had no idea who I was, he was there in about fifteen minutes. He diagnosed the problem immediately, fixed it, and I was home by 10:20. I was really impressed, and put one of his service stickers on my own furnace, and will have him service it next week. He is personable, efficient, and reasonably priced--all of these being unusual attributes these days.

    - Mr. Saunders

  • Prompt and Professional
    I am extremely satisfied with Paul and his company. Prompt and professional. My boiler was replaced on the same day. Five months later, the unit is working wonderful. Paul's communication was clear. I felt comfortable and not pushed. Thanks guys!

    - Diane

  • Honesty and Good Work
    Thank you Paul's plumbing, my parents have had a clogged bathtub for awhile, plumbers have come out and given ridiculously high quotes, they are elderly and believe everything "professionals" say, then they called Paul's and they unplugged it for pennies on the dollar, I own a business myself and honesty is number one, so Paul's you've earned our business the old fashioned way honesty and good work, thank you!

    - Paul G.

  • I've found my new plumber!
    We unexpectedly needed to replace our boiler (in December). Paul returned our phone call within 10 minutes and was at our home within an hour. Our home was freezing inside and we had family visiting. Paul was able to remove the old boiler and install the new one in the same day! We went to bed with our home warming and woke up to a nice warm house from our radiant heat in the morning. He and his teams were polite and friendly. Paul himself did the installation. I've found my new plumber!

    - K. Boylan

  • Friendly, Available, and Efficient
    Paul and his team are real pros. They're friendly, available, and efficient. We had a problem when we were out of town and Paul was there immediately, fixing the problem and setting up remediation. We used him a few years ago to replace our boiler and wouldn't call anyone else.

    - Bill

  • Thank you!
    Paul and his team are absolutely wonderful. They were quick with emergency assistance over the phone to minimize the water damage. Upon arrival they explained in detail services/repairs needed and then replaced the water heater with the utmost professionalism and expertise. Thank you!

    - Tracy

    Santa Fe, NM